Effective Date: 2025

 

1. Introduction

 

At National Tax Problem Solutions ("we," "us," "our"), we are committed to safeguarding the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your information in compliance with applicable federal and state laws, including the Federal Trade Commission (FTC) Safeguards Rule and the Internal Revenue Code (IRC) Section 7216.

 

2. Information We Collect

 

We collect nonpublic personal information about you from the following sources:

 

• Information You Provide: Details you provide during consultations, through forms, or via our website, including your name, address, Social Security number, income details, and other financial information.

• Transactions: Information regarding your interactions with us, such as payment histories and account balances.

• Third Parties: Data from affiliated entities, financial institutions, or other parties as authorized by you or as required for tax resolution purposes.

 

3. Use of Information

 

We use your personal information to:

 

• Provide tax resolution services tailored to your situation.

• Process transactions and maintain your accounts.

• Communicate with you regarding updates, appointments, and relevant information.

• Ensure compliance with legal and regulatory requirements.

 

4. Disclosure of Information

 

We do not disclose any nonpublic personal information about our clients or former clients to anyone, except as permitted by law. This may include disclosures to:

 

• Service providers assisting in our operations, bound by confidentiality agreements.

• Government entities or regulatory bodies as required by law or legal processes.

• Third parties with your explicit consent.

 

5. Protection of Information

 

We implement a comprehensive written information security plan in accordance with the FTC Safeguards Rule. Our measures include:

 

• Physical Security: Secure facilities with restricted access to sensitive information.

• Electronic Security: Use of encryption, firewalls, and secure passwords to protect electronic data.

• Procedural Safeguards: Regular staff training on confidentiality protocols and privacy policies.

 

6. Retention of Information

 

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, we dispose of your information securely to prevent unauthorized access.

 

7. Your Rights

 

You have the right to:

 

• Access and review your personal information held by us.

• Request corrections to any inaccurate or outdated information.

• Withdraw consent for specific uses or disclosures of your information, subject to legal or contractual obligations.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date.

 

9. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

National Tax Problem Solutions

 

1601 E Cesar Chavez St STE 105 Austin, TX 78702

 

512-448-9009

​

info@mytaxprofessionals.com

 

By engaging our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.